Description
SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.
CVSS breakdown
CVSS 4.0
Attack Vector
Network
Attack Complexity
Low
Attack Requirements
Present
Privileges Required
None
User Interaction
None
Confidentiality (Vulnerable System)
High
Integrity (Vulnerable System)
High
Availability (Vulnerable System)
High
Confidentiality (Subsequent System)
High
Integrity (Subsequent System)
High
Availability (Subsequent System)
High
CVSS 3.1
Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Changed
Confidentiality
High
Integrity
High
Availability
High
Affected products
- SimpleHelp / SimpleHelp5.5.0 – 5.5.16
- SimpleHelp / SimpleHelp6.0 – 6.0 RC2